Terms of using the services of www.bridge2capital.com and /or mobile application Bridge2capital
1.1 Your use of this website / mobile application (hereinafter referred to as the "Application") and all service and products (hereinafter referred to as "Services") is subject to these terms, which may be amended from time to time at the sole discretion of the Xtracap Fintech India Pvt. Ltd (hereinafter referred to as the "Company") without an prior intimation to you.
2.Accepting the Terms
2.1 You shall interact with parties concerned through this Application. By clicking a button or check box, where this option is made available to you on the Application, you accept and agree to the terms set out herein to avail the Services.
3.Provision of the Services through Application
3.1 The Application is an online and digitally enabled financial technology service that helps you process your working capital demand and online payments with the financial institutions registered with Reserve Bank of India. The Company is not a bank or a Non-Banking Financial institution, and does not represent or warrant that it seeks to or is capable of providing services for banking and allied activities by its self. Your usage of the Application is at the sole discretion of the Company.
3.2 The provision of Services is entirely subject to you paying a non-refundable annual subscription fee to the Company at such rate as may be communicated to you by the Company for services provided through the mobile technology application by the Company. The company also has the option of charging an additional convenience fees for services which are opted by you
3.3 The Company shall not be responsible for any loss or damage caused due to your limited ability or inability to use the Application. The Application is merely a user interface between you, your bank/ NBFC, and all such sellers or buyers duly registered on the Application and the Company does not assume any responsibility arising due to any act or omission in performing obligations as may be decided between you and the concerned parties, including but not limiting to taxability of services, damages, compensations, claims and the like.
4.Use of the Application by you
4.1.In order to access Services, you may be required to provide information about yourself as part of the registration process for the Service, or for your continued use of the same, which you agree to provide and assure its accuracy and correctness. You are solely responsible, and the Company shall not in any way be liable for the information and data collected in order to process and authenticate a transaction performed.
4.2.The Company can share the information provided to it with the Government or law enforcement agencies if requested under the law or by court order and with anyone else to up hold the law of the land without your consent but with information to you.
4.3.You agree that you will not engage in any activity that interferes with or disrupts the Services.
5.Your passwords and account security
5.1.You shall be solely responsible for maintaining the confidentiality of passwords associated with any account you use to access the services.
5.2.You will be solely responsible for all activities that occur under your account, including but not limiting to:
5.2.1.Submitting any bill of purchase, bank account details of suppliers or transaction for processing that does not arise from your sale of goods or service to a customer.
5.2.2.Acting as a payment intermediary or aggregator or otherwise resell the Services on behalf of any third party.
5.2.3.Sending what you believe to be fraudulent authorizations or transaction.
5.2.4.Using Service in a manner that any bank reasonably believes to be an abuse of the Banking guidelines by Reserve Bank of India.
6.Intellectual Property rights
You acknowledge and agree that the Company (or Company's licensors) owns all legal right, title and interest in and to the Services, including any intellectual property rights which subsist in them (whether registered or not) and that you are merely a licensee of the Services.
6.1.Unless the Company has given you specific written permission to do so, you may not assign (or grant a sub-license of) your rights to use the Service or otherwise transfer any part of your rights to use the Service.
7.Exclusion of Warranties
7.1.You expressly understand and agree that your use of the offering is at your sole risk and that the Services are provided as is and as available.
7.2.No advice or information, whether oral or written, obtained by you from the Company or through or from the Services shall create any warranty not expressly stated in the terms.
8.Limitation of Liability
8.1.You expressly understand and agree that the Company shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages which may be incurred by you under the alleged cause of any loss of profit, goodwill, and the like arising out of the usage of Application.
9.General legal Terms
9.1.Sometimes when you use the Services, you may use a service or download a piece of software, or purchase goods, which are provided by another person or company, your use of which shall be at your discretion and the Company assumes no responsibility in this regard.
9.2.If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these terms is invalid, then that provision will be removed from the terms without affecting the rest of the terms. The remaining provisions of the terms will continue to be valid and enforceable.
9.3.The terms, and your relationship with Company under the terms, shall be governed by the laws of India, and in particular the laws of the State of Delhi. You and Company agrees that any dispute will be referred to arbitration, with the arbitral panel as may be constituted by the High Court of Delhi upon an application in this regard being preferred by any of the parties. The seat and venue of arbitration shall be Delhi and the proceedings shall be governed by the Arbitration & Conciliation Act, 1993.
You agree that we may also use Customer Information for the purpose of statistical analysis and for the creation of data ("Statistical Information"). In addition to the information that is elicited from you, you are free to volunteer any other information that you feel that the Owner needs to know, but the security and confidentiality as per this Policy are guaranteed only to the information that the Owner directly asks from you.
This Policy holds true for a non-customer who has provided information to the Owner, by any means, with the intention of establishing a relationship, of whatsoever nature, with the Owner. By divulging any information to us you agree to the terms and conditions of this Policy.
USE OF CUSTOMER INFORMATION / STATISTICAL INFORMATION
We may use the Customer Information for, among other things, customer verification, Know your customer, financial heath check, underwriting, provision of products and services, for personalization of products or services, marketing or promotion of our financial services or related products or that of our associates and affiliates; for creation of Statistical Information, statistical analysis or credit scoring, enforcement of your obligations, any other purpose that will help us in providing you with optimal and high quality services.
We have taken reasonable measures to protect security and confidentiality of the Customer Information and its transmission through the World Wide Web. You are required to follow the Terms and Conditions while using this Website including the instructions stated therein in respect of security and confidentiality of your Log-in and Password. The Owner will give access to Customer Information to only authorized employees.
I hereby appoint Bridge2capital as my authorised representative to receive my credit information from Equifax(Credit bureau).
I hereby unconditionally consent to and instruct bureau to provide my credit information to me and Bridge2Capital on request submitted via Bridge2Capital app from time to time.
By submitting this request via Bridge2Capital app I hereby authorize Bridge2Capital to access my credit worthiness and recommend my application NBFC/Bank for working capital assistance for my shop. I also agree that the assistance will be provided solely on discretion of the NBFC/Bank and submission of credit information from Equifax via Bridge2Capital by me doesn’t automatically qualify you for a working capital.
To the fullest extent permissible pursuant to applicable law, Bridge2Capital disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. In no event will Bridge2Capital, its related partnerships or corporations, or the partners, agents, affiliates, contractors, sub-contractors, point of contacts or employees of the foregoing be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised to the possibility of such damages.
What are Cookies ?
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Every cookie is unique to your particular web browser. It will contain some anonymous information such as a unique identifier and the site name with some digits and numbers. It allows the website to remember your browsing behaviour & show you relevant ads based on the browsing pattern. The cookies also allow the Website to limit the number of advertisements shown.
In addition to analyzing anonymous user behavior on the aforementioned data, the Cookies also allows us to pre-empt requirements of prospects and existing account holders & pitch relevant services through display advertising or tele-calling. Please note that the scope of this tracking is limited to the domain. User activity on other third-party websites is not tracked by our cookies.
What types of information does the owner collect from me ?
Sensitive Personal Data / Information: We collect Sensitive Personal Data / Information that you provide to us, such as your name, mailing address, phone number, email address, bank account number, pan number, Good & Service Tax number, income tax returns, passport details, driving license details, personal statements, reasons for seeking finance, income sources, details of your references, mobile billing information through your operator, social / digital foot prints, consumption pattern of various digital media’s, call history, address book on your phone and financial information.
Non-Personal Information: We also collect non-personal information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your Internet protocol (IP) Address ("Non-Personal Information"). Non-Personal Information cannot be easily used to personally identify you.
How and when does the owner collect this information ?
Providing Information to Us: We collect Sensitive / Personal Data / Information from you when you provide it to us. For example, if you purchase a product or services, or make an application for financial health check, we may collect your name, mailing address, telephone number, debit card number, pan number, Goods & services Tax no, income tax returns, bank account number, passport details, driving license details, personal statements, reasons for seeking finance, income sources and email address. If you create a either a Borrower Account, we may collect your name, tax identification number, mailing address, email address, debit card number, pan number, income tax returns, bank account number, passport details, driving license details, personal statements, reasons for seeking finance, income sources and other information that we request during the registration process, and any information that you provide on your app. If you sign up to receive a newsletter, we will collect your email address.
Communications With Us: If you communicate with us regarding the Website or the services, we will collect any information that you provide to us in any such communication.
Analytic and Reporting Technologies: Like the operators of most websites, we use analytic and reporting technologies to record Non-Personal Information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, clickstream patterns, and the dates and times that the Website and the services are accessed. We also contract with several online partners or / and financial services partners to help manage, monitor and optimize our website and the services and to help us measure the effectiveness of our advertising, communications and how visitors use the Website. To do this, we may use web beacons and cookies.
How does the owner use my information ?
Personal Information: We use Personal Information primarily for which may be useful to access your request for usage of our product or services or would for our own internal purpose such as providing, maintaining, evaluating, and improving the Website, fulfilling requests for information, and providing customer support. Upon acceptance of these consent and terms and conditions, you hereby grant an unequivocal and absolute consent to share your personal information (but not your Sensitive Personal Data /Information) with third parties. The Owner is not required to seek your consent once again in respect of sharing your personal information with third parties. We would further share your information with marketing agencies and other businesses if we in our sole discretion understand that your information may be used to market a product or service. The term Personal Information shall include your name, address, e-mail id and mobile phone number but it shall not include any data in relation to your financial status except in case of sharing the data with a credit rating agency or a financial institution which would provide you with the product or service you seek through , income statements, earnings, source of earnings, personal identification numbers, passwords, code numbers, bank account numbers, credit card numbers, expiry dates relationship numbers, CVV numbers, encryptions, cookies and other such electronic details.
Non-Personal Information: We use Non-Personal Information to track the use of the Website and the services and for other internal purposes, such as providing, maintaining, evaluating, and improving the services and the Website.
When will the owner disclose my information to third parties ?
Disclosure to Successors: We may disclose your Personal Information to any successor-in-interest of ours, such as a company that acquires us. In the event the Owner goes through a business transition, such as a merger or acquisition by or with another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred. You will be notified via email or by a notice on our Website of any such change in ownership or control of your Personal Information.
Disclosure to Unaffiliated Third Parties: We shall keep your personal information and Sensitive Personal Data / Information private and confidential. We may disclose your Personal Information and/or Sensitive Personal Data / Information to perform our service to you, to prevent an emergency, to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, or as required or permitted by law (including, without limitation, to comply with a summon or court order).
Disclosure to Third Party Service Providers and Online Partners: We may contract with various third parties who help us provide, maintain and improve the Website and the services. For example, we use a third party to process payments made to us, and may subcontract out our production, fulfilment, analytics, reporting or other operations. We also contract with several online partners to help manage, monitor and optimize our Websitewebsite and the services and to help us measure the effectiveness of our advertising, communications and how visitors use the Website. We will use commercially reasonable efforts to prevent such third parties from disclosing your Personal Information, except for the purpose of providing the services in question. We cannot guarantee that such third parties will not disclose your Personal Information. In no circumstances, shall we disclose data in relation to your financial status, income statements, earnings, source of earnings, personal identification numbers, passwords, code numbers, bank account numbers, credit card numbers, expiry dates relationship numbers, CVV numbers, encryptions, cookies and other such electronic details.
Disclosure of Non-Personal Information: We will disclose Non-Personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may or may not opt-out of the sharing of this information. However, it cannot be easily used to identify you personally.
Internet Advertising: We may use third party service providers to serve advertisements on our behalf across the Internet and sometimes on the Website. They may collect anonymous information about your visits to our Website, and your interaction with our products and services. They may also use information about your visits to this Website and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a web beacon, which is industry standard technology used by most major websites.
Disclosure to Credit Rating Agencies & Reserve Bank of India: To make an improvement in its business the Owner may share the personal information of a user with a Credit Rating Agencies and the information shall be shared with Credit Rating Agencies in the event, Reserve Bank of India issues guidelines or direction in this regard.
What about cookies and web beacons?
Does the owner protect my personal information?
Personal Information: Whenever we obtain your Personal Information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third-party access or other acts of third parties or acts or omissions beyond our reasonable control. Website Content: The content that you store, post, or transmit on or through the Website, such as message board postings, storefront pages, and images on your Products, may be accessed by other users, including people that you do not know. We are not responsible for the actions of others. Therefore, you should take care in communicating with other users and only disclose your Personal Information to other users that you know to be trustworthy. You should not assume that your content will be kept private.
How can I review and make changes to my personal information?
You can do so by editing your personal & professional details by accessing your dedicated account / dashboard with supporting documents. For your protection, you will be required to access your account by your unique ID and password, backed with One Time Password (OTP) that’s sent to your Registered Mobile Number (RMN). If your personal information changes or if you no longer want to use the services, you may correct, update or deactivate your personal information and/or your account through the account management screen. If you would like to deactivate or terminate your account you can also contact us at email@example.com.
Tell-A-Friend If you choose to use our referral service to tell a friend about the Website or the services, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Security The security of your Personal Information is important to us. When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Internet-based Transfers Given that the Internet is a global environment, using the Internet to collect and process Personal Information necessarily involves the transmission of data on an international basis. By providing the Owner with your Personal Information you acknowledge and agree that we may store your Personal Information and transfer it to and from our servers. We endeavour to protect all Personal Information collected through the Website in a safe, confidential and secure manner.
What about children's privacy ?
The services are intended for users aged 18 and older only. Accordingly, we will not knowingly collect or use any Personal Information from individuals that we know to be under the age of 18. In addition, we will delete any information in our database that we know originates from an Individual under the age of 18.
Can I opt-out from receiving communications from the owner ?
Responsibility of maintaining the confidentiality of your login id and password
If you have any security related concern, please contact us at firstname.lastname@example.org. We will work closely with you to ensure a rapid and personal response to your concerns.
This Policy does not apply to any information other than information collected by the Owners through the Website including such information collected in accordance with the clause on "Collection of Information" above. This Policy shall not apply to any unsolicited information provided by the Users through this Website or through any other means. This includes, but is not limited to, information posted to any public areas of the Website. All such unsolicited information shall be deemed to be non-confidential and Xtracap shall be free to use, disclose such unsolicited information without limitation.
The Owner makes no representation that the content contained on the Website is appropriate or to be used or accessed outside of the Republic of India. If the Users use or access the Website from outside the Republic of India, they do so at their own risk and are responsible for compliance with the laws of such jurisdiction.
The effective date of this Policy, as stated below, indicates the last time this Policy was revised or materially changed.
October 20, 2022